Privacy policy

Privacy Policy

Last updated: November 7, 2025

Victory Medal Hangers® operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Victory Medal Hangers® is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

• Contact information (name, phone number, email, billing and shipping details);
• Payment information (credit/debit card, transaction details, payment confirmations);
• Account data (username, password, preferences);
• Device and usage data (browser type, IP address, activity on our site);
• Communications and customer support correspondence.

How We Use Your Information

• To process and fulfill your orders and manage your account;
• To provide customer service and respond to inquiries;
• To send transactional emails and order updates;
• To prevent fraud and maintain security;
• To send marketing communications (where legally permitted);
• To comply with legal obligations and regulatory requirements.

How We Share Information

We may share your information with Shopify and trusted service providers who help us operate our business — such as payment processors, fulfillment partners, courier companies, and analytics providers. We do not sell your personal data.

Relationship with Shopify

Our online store is hosted on Shopify Inc. They provide the e-commerce platform that enables us to sell our products and services. For more details on how Shopify processes your data, please review Shopify’s Privacy Policy.

Data Security and Retention

We apply reasonable technical and organizational measures to protect your personal data. However, no online transmission is completely secure. We retain your information only as long as necessary to provide our Services and meet legal obligations.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data;
• Request correction or deletion of your data;
• Withdraw consent or object to marketing communications;
• Request data portability, where applicable.

You can exercise these rights by emailing us at info@victoryhangers.com.

International Data Transfers

Your personal information may be transferred and processed outside your country of residence. When doing so, we rely on recognized legal safeguards such as Standard Contractual Clauses to ensure protection.

Children’s Privacy

Our website and services are not intended for children under the age of majority. We do not knowingly collect or store data from minors.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be available on this page with the updated effective date.

Contact

For any questions about this Privacy Policy, data protection, or your personal information, please contact us at:
Email: info@victoryhangers.com
Our full business address can be provided upon legitimate request via email.

For data protection purposes, Victory Medal Hangers® (operated by Xander Creative S.R.L.) acts as the data controller.